Returns and refunds

Due to the hygienic nature of baby diapers, we do not accept returns on opened or used products.

If your product arrives damaged or defective, please contact us within 3 days of delivery.

To request assistance, email:
support@thebrothers-us.com

Please include your order number and photos of the damaged product.

Refunds (if approved) will be processed to the original payment method within 5–10 business days.